Shipping policy

Shipping & Delivery

Thank you for shopping with HealMi Studio! Every order is carefully prepared and packed with love before making its way to you.

We currently ship to Singapore and Malaysia only.

We hope to bring our little treasures to more places around the world in the future. Worldwide shipping is coming soon!

All orders are processed within 2–3 working days after payment confirmation, excluding weekends and Singapore public holidays.

Please note that processing time does not include shipping transit time.

During busy periods, product launches, or festive seasons, additional processing time may be required.

We primarily ship using Singapore Post (SingPost).

Shipping rates are based on the applicable SingPost services and may vary according to parcel weight, dimensions, and delivery destination.

The applicable shipping charges will be displayed at checkout.

For more information on postage rates, please visit SingPost.

We offer free shipping on eligible orders that meet the applicable minimum spending requirement.

Free shipping eligibility and any minimum purchase requirement will be displayed at checkout.

Delivery times follow the estimated transit periods provided by SingPost for the applicable shipping service.

Please note that delivery estimates begin after your order has been dispatched and do not include our 2–3 working days of processing time.

Actual delivery times may vary due to customs clearance, public holidays, postal disruptions, or other unforeseen circumstances.

For current delivery estimates, please refer to SingPost's official website.

Orders shipped to Malaysia may be subject to applicable customs duties, import taxes, or clearance charges.

Unless otherwise stated at checkout, these additional charges are the responsibility of the recipient.

For shipping enquiries, please visit our FAQs or contact us at healmi.miki@gmail.com.

Thank you for your patience and support!

Packed with care, sent with love.